Residence Withdrawal Policy

Withdrawing Prior to Move-In:

Any student who submits a complete and accurate residence application form, pays the deposit, and whose name is on the guaranteed residence list, is defined as being “in residence.”

If the student wishes to withdraw from residence (prior to move-in), he/she may forfeit all or part of the residence deposit depending on the date the student cancels his/her residence application. A residence deposit may not be applied to other outstanding university accounts or transferred to the residence account of another student.

In order to withdraw from residence, the student MUST complete the following:

Log-in to the residence portal
Click 'Application'
Select 'Residence Term' (e.g., Residence Sept '13 - Apr '14)
Click 'Cancel Application' (on left-hand menu)
Continue through the cancellation steps

Students will receive an e-mail from our residence system notifying them that their cancellation was successfully completed.

Date Written Cancellation Received	Deposit Refund
For September: If cancellation received by July 5, 2013 at 4:00 p.m EST	Applicant receives refund of $300
For September: If cancellation received after July 5, 2013 at 4:00 p.m EST	Applicant receives NO REFUND
For January Term: If cancellation received by November 29, 2013 at 4:00 p.m EST	Applicant receives a refund of $300
For January Term: If cancellation received after November 29, 2013 at 4:00 p.m EST	Applicant receives NO REFUND

Withdrawing After Move-In:

Students who withdraw from residence for any reason are required to give immediate written notice to Residence Admissions. To withdraw from residence, students must check out at their Service Centre and return their residence keys/access card. Failure to do so will result in the student being charged as outlined in section 17 of the residence agreement contract .

The date of withdrawal will be recorded as the date the residence keys/access card are returned. The student is financially responsible for his/her full year fee and is placed on a refund waiting list. IF a new student is admitted to fill a vacancy created by a withdrawal, a refund is processed for the first student on the waiting list. Eligible refunds of residence fees are calculated on a pro-rated daily basis, and are credited to the student’s university account, less a $300 administration fee.

A student who is unable to continue to live in residence due to exceptional circumstances beyond his/her control may submit a written appeal with supporting documents to Residence Admissions for a pro-rated refund of his/her fees. This student remains responsible for the administrative fee.

Withdrawal from residence will affect the student’s meal plan, as outlined in the McMaster University Residence Meal Plan Policy. All meal plan questions must be directed to Mac Express at express@mcmaster.ca or (905) 525-9140, ext. 27448.

Contact Residence Admissions:
Email: resadmissions@mcmaster.ca
Phone: 905-525-9140 Ext 24342