Job Description

The Residence Life Project Assistant will work closely with the Supervisor of Operations, Training & Development Coordinator, and other members of the Residence Life Management Team (RLMT) to assist with student staff training logistics, large-scale projects/events, and resource organization. This position requires an individual who is self-motivated, takes initiative, and is capable of functioning both independently and in a team setting. The Project Assistant is professional, communicates effectively with others, and has a positive attitude. They are organized, reliable, and thorough, and demonstrate creativity and sound problem-solving skills.

Job Summary:

Under close supervision, assist with the planning, organization, and implementation of various projects and events for the Department. Work is performed in accordance with established guidelines.

Accountabilities:

1. Provide virtual and on-site administrative support for projects, events and meetings.
2. Respond or redirect general inquiries in-person/virtually, by telephone, MS Teams or via email.
3. Update information regarding projects and events on various communication channels.
4. Provide virtual and some on-site support for projects, events and meetings.
5. Collect, update and maintain files, correspondence and records according to established guidelines.

Qualifications:

• Education: High school diploma or equivalent.
• Experience: 6 months of related experience.

Assets:

• Ability to organize and manage multiple projects thoroughly and accurately and follow through on appropriate timelines.
• Ability to develop excellent professional interpersonal relationships and communicate effectively.
• Demonstrated creativity and sound problem-solving skills.
• Demonstrated customer service skills, responsibility, and leadership abilities.
• Ability to work independently with minimal supervision, take initiative and be proactive.
• Shows maturity, responsibility and a positive attitude towards the tasks at hand.
• Working knowledge of computers, database management (Microsoft Excel) and basic design programs (Microsoft Publisher, Adobe Creative Suite (ie. Photoshop, Illustrator & InDesign)).
• Knowledge of the McMaster Residence Life system and programs is considered an asset

Additional Information:

This position includes primarily indoor working conditions but will include outdoor working environments. The Project Assistant generally works Monday to Friday, 9am – 5pm but must be able to work flexible hours based on operational needs.

• FT Timeline: August 2026 – September 2026 (~35 hours/week)
• PT Timeline: September 2026 – April 2027 (~15 hours/week)
• Must have full availability during Student Staff August training and Welcome Week (dates TBD typically last two week of August and first week of September)
• This role is not flexible with Welcome Week Rep positions