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Housing & Conference Services

Living At McMaster

North & West Quad Service Centres

The Housing and Conference Service Centres are the central communication centres for the Residence Community.  Service is provided 24 hours/7 Days a week and the two Service Centres are located on the main levels of the Mary E. Keyes Residence and the Commons Building.

The Service Centres are staffed by Housing Assistants who are full-time employees of the Housing and Conference Services. They are available at all times to help you:

  • Access room lock-out keys
  • Place work orders
  • Acquire information about residences, and residence policies
  • Learn about the university, campus resources and the Hamilton community
  • And monitor residence building security systems

If you have any questions, please give us a call at 905-525-9140 extension x 27222 (Commons Service Centre) or x 24898 (Keyes Service Centre), visit the Service Centre in person or by e-mail at

Information Box Group

Frequently Asked Questions

What is My Mailing Address?

Let your friends and family know your proper mailing address to ensure your mail and packages get to you as soon as possible!

This address format works for all residences:

Your Name

Residence Name, Room #

Mailbox #

McMaster University

1280 Main Street West

Hamilton, Ontario

Building Postal Code

Building Specific Postal Codes

  • Bates Hall L8S 4P1
  • Brandon Hall L8S 4N8
  • Les Prince Hall L8S 4N8
  • Mary E. Keyes Residence L8S 4S5
  • Whidden Hall L8S 4N7
  • Woodstock Hall L8S 4N9
  • All Other Residences L8S 4M6