As an ambassador of the Residence Life Office, the CA will develop a community support system in an assigned area that promotes personal dignity, mutual respect and consideration for others.
- Deliver interactive activities to participants.
- Ensure the physical, mental, and social safety of all participants (Report any issues to Supervisor)
- Update and maintain a variety of correspondences, documents, and related information.
- Liaise with a variety of internal stakeholders relating to student services.
- Conduct rounds of residence buildings throughout coverage shifts
- Attend all meetings and training sessions required.
- Seek out assistance and escalate issues, when necessary, based on established departmental guidelines.
- Assist students in dealing with transitional needs and with the social integration and belonging of residence students.
- Maintain a strong presence and a high level of visibility and accountability to students and staff within the assigned section.
- Maintain a high level of confidentiality regarding residents and work-related matters.
- Manage conflict and resolve community issues by following training and department guidelines.
- Promote staff engagement by coordinating initiatives that establish positive community standards in their building (i.e. team socials, staff development activities at meetings, etc.).
- Assist with Residence Life and Housing & Conference Services initiatives and events.
- Be familiar with and implement the Sexual Violence Response Protocol and other relevant policies.
Adhere to Social Media Guidelines and Expectations using Microsoft Teams and other communication platforms.
- Full-time student status (full-time undergraduate student is defined as one who is taking courses equivalent to at least 18 units between September and April or is enrolled in a full-time Co-op/outgoing Exchange program) and a minimum sessional (September-December) GPA of 6.0 must be achieved.
- Previous orientation, mentorship, or equivalent experience at McMaster considered an asset.
- Previous Community Advisor experience (minimum 4 months) or other Housing & Conference Services experience is considered an asset
- Demonstrated positive attitude and proven initiative.
- Excellent communication skills: listening, written, verbal, facilitation, negotiation, and presentation.
- Strong interpersonal skills to effectively support the students within the residence community
- Demonstrated the ability to identify and manage conflict by acting and communicating with tact and diplomacy Computer skills – proficiency with Microsoft Office (including Word, PowerPoint, Teams, and OneDrive)
- Demonstrated good judgment, critical thinking, and problem solving skills.
- Ability to work independently as well as part of a larger team.
- Demonstrated leadership skills.
- Demonstrated time management skills through the ability to balance competing priorities and manage multiple deadlines.
- Demonstrated planning and implementation of large-scale events.
Working knowledge and/or experience building consensus within a diverse team of students, student staff and professional staff.
- The Community Advisor position needs to come before any/all other student leadership roles (I.e. Archway Mentor, MSU Spark Team Leader, etc.)
- Given the demands of the position during August and Welcome Week, the Community Advisor may not hold another Welcome Week position (I.e. Faculty Rep, Maroons Rep, Residence Orientation Rep, etc.).
- Abstain from consuming substances (unless prescribed) and alcohol during any job responsibilities.
- Attend all required training sessions, including (exact dates to be confirmed):
- Virtual Summer Training Program – beginning in July 30, 2023
- August Training Program – no earlier than August 19, 2023
- January Revival Training – Weekend prior to the return to class in January 2024
- Remain in residence until the day after the last exam in December and in April and be on coverage for two of the last three nights of each term.
- Community Advisors will be required to move into residence before the start of classes each term (exact dates TBD).
This is a live-in position (cost of living is part of the renumeration package), but Community Advisors will be required to purchase a meal plan.
DEPARTMENT AND PROJECT DESCRIPTION
Housing and Conference Services’ mission is to provide distinctive and progressive student and client experiences which enable our community’s health and well-being, and the pursuit of academic and personal goals in a safe, comfortable, inclusive environment which advances learning and service excellence.
Residence Life supports student success by encouraging growth, educating character, and enhancing the university experience.
McMaster Leadership Core Competencies
- Investing in Relationships
- Driving Results
- Communication and Collaboration
- Taking a Strategic Approach
- Developing People
- Championing Change and Innovation
Residence Curriculum Learning Goals
- Self-Discovery and Learning
- Inclusive Excellence
- Sustainability and Wellness
The Community Advisor will be responsible for:
- Supporting residence students that live within their community and the residence wide system
- Respond to calls while on coverage, uphold the Code of Student Rights & Responsibilities, the Residence Agreement, and other relevant policies
- Report directly to the Residence Life Area Coordinator (RLAC) while also taking direction from other members of the Residence Life Management Team (RLMT)
- Continuously work towards creating a community that promotes a safe space for all students’ well-being
- Deliver and support engaging experiences in residence, at both the community and building-wide level
- Facilitate the delivery of the Residence Curriculum through intentional learning opportunities for individual students and communities