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Lead Archway Mentor

Application Deadlines
Returning applicants: January 10, 2023
New applicants: January 15, 2023

For any questions, please contact

Job Summary

Under close supervision the Lead Archway Mentor will plan, organize, and implement team building and programming opportunities while assisting with various projects in accordance with established guidelines.
  1. Assist with the planning, coordination and implementation of events and activities.
  2. Aid in the coordination and training of student staff.
  3. Maintain a comprehensive database of event proposals and evaluations.
  4. Deliver interactive activities to participants.
  5. Ensure the physical, mental, and social safety of all participants. Report issues to Supervisor.
  6. Update and maintain a variety of correspondences, documents and related information.
  7. Liaise with a variety of internal stakeholders relating to student services.
  8. Facilitate all meetings and training sessions as required.
  9. Seek out assistance and escalate issues when necessary based on established departmental guidelines.



  • Full-time student status (full-time undergraduate student is defined as one who is taking courses equivalent to at least 18 units between September and April, or is enrolled in  a full-time Co-op/outgoing Exchange program) and a minimum sessional (September-December) GPA of 6.0 must be achieved.


  • Previous experience as an Archway Mentor (or equivalent experience).


  • Demonstrated positive attitude and proven initiative.
  • Proven ability to establish and maintain excellent rapport with team members, in order to effectively lead a team.
  • Ability to juggle competing priorities and complete tasks in a timely manner.
  • Ability to anticipate problems, by using forethought and reasoning, and plan appropriately for their resolution.
  • Excellent communication skills: listening, written, verbal, facilitation, negotiation, and presentation.
  • Experience with Microsoft Office 365 (including Microsoft Teams).
  • Ability to work independently, as well as part of a team.
  • Demonstrated maturity and ability to accept responsibility.
  • Demonstrated organizational skills in the planning and implementation of large-scale events.
  • Experience building relationships and developing consensus within a diverse team of students, student staff and professional staff.
  • Proven ability to make sound decisions in stressful situations.
  • Must have an open mind and be flexible when working with others.
  • Demonstrated good judgement and problem-solving skills.
  • Demonstrated ability to take initiative.
  • Certified in First-Aid, CPR-C, and safeTALK/ASIST is considered an asset.

Additional Information

  • Attend all mandated training days including, but not limited to:
    • Residence Life Staff Orientation (RLSO) – TBD
    • Senior CA Training Day – TBD
    • August Training – TBD
    • January Revival – TBD
  • In addition to the virtual component of the role, the Lead Archway Mentor position will also support some limited in-person opportunities, including during Welcome Week.
  • Promote and uphold the Code of Student Rights and Responsibilities (CSRR).
  • The Lead Archway Mentor position will account for 35 hrs/week during the summer, and will reduce to 10 hrs/week following Welcome Week.
  • Working hours may occur during non-traditional times, including evenings and weekends as needed.

Department and Project Description

Student Affairs aims to provide an intellectual and social student community conducive to the pursuit of academic study, personal development, and that meets the changing needs of a diverse student population.

Student Affairs engages students and alumni in diverse learning opportunities that support academic, personal and professional growth.

McMaster Leadership Core Competencies

  • Investing in Relationships
  • Driving Results
  • Communication and Collaboration
  • Taking a Strategic Approach
  • Developing People
  • Championing Change and Innovation

Archway Curriculum Learning Goals

  • Self-Discovery and Learning
  • Inclusive Excellence
  • Sustainability and Wellness

The Lead Archway Mentor will be responsible for all responsibilities related to the Archway Mentor position and additional responsibilities including:

  • The Lead Archway Mentor will be responsible for all responsibilities related to the Archway Mentor position and additional responsibilities including:
    • Act as a support to the Archway Mentors by providing guidance, support, and team development opportunities through initiatives such as 1-on-1s, team meetings, team socials, office hours, etc.
    • Plan and deliver engaging opportunities that support the off-campus student experience, including during Welcome Week
    • Provide administrative support for the Archway Program with tasks such as:
      • Review of program proposals
      • Documentation management
      • Assessment initiatives
      • Communication of program updates and opportunities
    • Coordinate with Archway Coach to lead individual and team meetings
    • Facilitate and support community-wide programming initiatives as needed
    • Participate in unit and department working groups such as curricular Learning Goals and ad hoc committees, including Welcome Week planning committees