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Housing & Conference Services

Living At McMaster

Move-Out Traffic Assistant Job Description

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Unit and Position Description

Housing and Conference Services is responsible for providing a safe, secure and pleasant residence move-out experience for both students and parents. During the month of April, H&CS prepares for 3600 students to move out of residence within a 7 day period. The Residence Move-Out Traffic Assistant will support the implementation of the residence move-out process.


Perform a variety of routine tasks for events including the set-up and take down of materials, answering basic inquiries and assisting with the overall operation of events. Work is routine and performed under established guidelines.

  • Assist with the set-up and take-down of materials for various events.
  • Answer basic inquiries in-person, via email or phone and escalate issues when necessary based on established departmental guidelines.
  • Assist with other related duties to contribute to the overall operation of events under direct guidance.


  • Education: High school diploma or equivalent.
  • Experience: No prior experience required.


  • Demonstrated responsibility and leadership abilities.
  • Demonstrated responsibility in advisor, resource, and support capacities.
  • Demonstrated conflict mediation skills is considered an asset.
  • Previous Move-In and/or Move-Out Traffic Assistant experience is considered an asset.
  • Knowledge of McMaster Residence is considered an asset.
  • Adapt to change and problem solve effectively.

Additional Information

  • Must be able to work flexible hours.
  • Some physical labour.
  • Team meetings and mandatory training sessions will be held.
  • A majority of this position is working in an outdoor environment with varying weather conditions.
  • Must Maintain a high level of confidentiality regarding students and work related matters.
  • Must know, observe, and apply University and Residence policies.
  • Must remain in residence until April 29, 2020; if applicable.