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Residence Life Project Assistant Job Description

Applications open on March 2nd 2023 and close on March 12th 2023. A resume and cover letter are required to apply.

For questions, please contact applyrls@mcmaster.ca.

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Position Description

The Residence Life Project Assistant will work closely with the Coordinator, Training & Development, and other members of the Residence Life Management Team (RLMT) to assist with Residence Life Staff Training, Community Advisor on-boarding, as well as large-scale projects within the office. This position requires an individual who is self-motivated, takes initiative, and is capable of functioning both independently and in a team setting.

The Residence Life Project Assistant is professional, communicates effectively with others, and has a positive attitude. They are organized, reliable, and thorough, and demonstrate creativity and sound problem-solving skills.

Accountabilities

Under close supervision, assist with the planning, organization, and implementation of various projects and events for a Department or Faculty. Work is performed in accordance with established guidelines.

  • Provide administrative support for projects, events and meetings.
  • Respond or redirect general inquiries in-person/virtually, by telephone, MS Teams or via email.
  • Update information regarding projects and events on various communication channels.
  • Provide virtual and some on-site support for projects, events and meetings.
  • Collect, update and maintain files, correspondence and records according to established guidelines.
  • Support the hiring process of student staff roles.
  • Coordinate staff schedules, team meetings and training sessions.
  • Support residence life student staff with troubleshooting issues as the arise from students and guests.

Qualifications

  • Education: High school diploma or equivalent.
  • Experience: 6 months of related experience.

Assets

  • Ability to organize and manage multiple projects thoroughly and accurately and follow through on appropriate timelines.
  • Ability to develop excellent professional interpersonal relationships and communicate effectively.
  • Demonstrated creativity and sound problem solving skills.
  • Demonstrated customer service skills, responsibility, and leadership abilities.
  • Ability to work independently with minimal supervision, take initiative and be proactive.
  • Shows maturity, responsibility and a positive attitude towards the tasks at hand.
  • Working knowledge of computers, database management (Microsoft Excel) and basic design programs (Microsoft Publisher, Adobe Creative Suite (ie. Photoshop, Illustrator & InDesign).
  • Knowledge of the McMaster Residence Life system and programs is considered an asset.

Additional Information

Full-Time Hours: May 1 – September 2, 2023 (up to 35 hours a week). Operational demand may require working some weekends
Part-Time Hours: September 3 – 9, 2023 (up to 15 hours).
Hourly rate: starting at $16.50 an hour