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Housing & Conference Services

Living At McMaster

Student & Staff Job Opportunities

Housing and Conference Services supports McMaster’s goal to “inspire personal growth” and aligns with the overriding vision “educating for capability” articulated in McMaster’s strategic document ‘Forward With Integrity’ through creating a distinctive living and learning experience for residence students.

Housing and Conference Services creates an environment which contributes to students’ pursuit of learning and provides critical opportunities for emotional growth, well-being and the development of constructive personal skills and social attitudes.

The list below indicates the roles we hire throughout the year. If applications are open for a role, it will be indicated by “NOW HIRING”.

Student Job Opportunities - Academic Year Positions

Each student leader has a clear and distinct role in contributing to the residence community and must abide by the honour code.

Looking for an awesome student job on campus? Join us as a Residence Ambassador (RA) and help welcome around 10,000 visitors to McMaster each year!

What You’ll Do:

  • Show off your residence room and share the perks of living on campus.
  • Be the face of residence during key events like Fall Preview and May@Mac.

RA Positions:

  1. Regular RA
    • Full-year commitment (September – April)
    • Mandatory in-person training on Sunday, September 8, 2024
    • Mandatory working days:
      • Saturday, October 26th: Fall Preview Open House (full day)
      • Saturday, November 16th: Fall Preview Open House (full day)
    • Minimum of three 1-hour tours a month, with more shifts available if desired
  2. Special Event RA
    • Minimal commitment, plus occasional shifts through the year
    • Mandatory working days:
      • Saturday, October 26th: Fall Preview Open House (full day)
      • Saturday, November 16th: Fall Preview Open House (full day)
      • March 10-14, 2025: March Break Week Tours
    • Mandatory training: Early-mid October (TBD)

How to Apply: Submit your application to tours@mcmaster.ca. Your application should include:

  1. A letter of intent (include your Residence Building & Room Number)
  2. Your resume/CV
  3. A 1-minute video answering: “Why did you choose McMaster?”

            Note: Please send the first two components as ONE PDF file.

Video Submission Tips: If you have trouble sending the video, try using a zip file, uploading it as an unlisted YouTube video, or sharing it via Google Drive (make sure the link is viewable by anyone).

Got questions? Email us at tours@mcmaster.ca.

Under general supervision of the Living Learning Coordinator(s), the successful candidate will assist with the planning, organization, and implementation of various projects and events for the Residence Education department. Work is performed in accordance with standard procedures and guidelines.

Read the full job description

As an ambassador of the Housing & Conference Services Team, the Graduate Community Leader will play an important role in creating an exemplary living environment that sets 10 Bay apart from all other housing opportunities for graduate students.

The GCL will focus on developing a strong sense of community within the building and helping students adjust to life as a McMaster Graduate student. The GCL will focus on building an environment within the 10 Bay Graduate residence that promotes personal dignity, mutual respect, and consideration for others.

Applications close July 1, 2024.

Read the full job description

Perform a variety of routine tasks for events including the set-up and take down of materials, answering basic inquiries, and assisting with the overall operation of events. Work is routine and performed under
established guidelines:

  1. Assist with the set-up and take-down of materials for various events.
  2. Answer basic inquiries in-person, via email or phone and escalate issues when necessary based on established departmental guidelines.
  3. Assist with other related duties to contribute to the overall operation of events under direct guidance.

Read the full job description

The Guest Registration Assistant (GRA) assists with upholding and enforcing McMaster Residence’s Guest Policy while acting as an ambassador of the Residence Life unit and the Housing & Conference Services Department.

The GRA will work with the Community Advisors, Residence Life Area Coordinators, other members of the Residence Life Management Team, and members of the Service Centre team in fulfilling their job requirements.

Read the full job description

Experience Welcome Week as an upper year student by signing up to be an ROR with your friends! If you’ve ever seen people in jumpsuits cheering on and welcoming first-year students as they arrive, that’s an ROR! Apply today to have this fun experience assisting with Welcome Week events for the residence and campus-wide communities.

Read the full job description
Learn more about Welcome Week positions

Leading a team of 7 Residence Orientation Assistants (ROAs), as well as 130+ Welcome Week reps, the Residence Orientation Planner will provide direction, and put your decision making and organizational skills to the test. Applicants must be planning to attend McMaster as a full-time undergraduate student in September 2024. 

Hours: Part-time throughout the Winter 2024 semester – full-time during the summer months.  

Closed Tuesday, January 9, 2024, at 11:59 p.m.

Questions?  Email us at applyww@mcmaster.ca.

Read the full job description
Learn more about Welcome Week positions
Apply here

As an ambassador of the Residence Life Office, the CA will develop a community support system in an assigned area that promotes personal dignity, mutual respect and consideration for others. They will assist in dealing with transitional needs, social integration and belonging of residence students by delivering interactive activities and ensuring the physical, mental, and social safety of all participants.

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Assist with move-in, Welcome Week Orientation Training, and Welcome Week!

Qualifications: Must be a full-time student.

Part-time hours: February – mid-August; September – October

Full-time hours: mid-August to end of Welcome Week (dates TBD)

Read the full job description

Learn more about Welcome Week positions

Residence Building Operations is responsible for ensuring a healthy, safe, secure, comfortable, and aesthetically pleasing residential experience.  During the fall winter months, Facilities focuses on providing our residence students with a positive residential experience, takes the opportunity to enhance the residences with capital renewal initiatives and a comprehensive repair and preventive maintenance programme, and keeps all common spaces clean.

Assists with the completion of housekeeping tasks. Work is routine and performed under direct supervision according to established procedures. This role is exclusive to suites used by summer conference guests.

Read the full job description

Under close supervision, the Senior Community Advisor will plan, organize, and implement team building and programming opportunities while assisting with various projects in accordance with established guidelines. The Senior Community Advisor position is a live-on position in residence.

Read the full job description

Student Summer Job Opportunities

Working with the Manager, Information Systems, the successful applicant will provide technical assistance to resolve staff computing problems within the Housing and Conference Services Department. The primary responsibilities are to assist with creating service documentation, providing excellent customer desktop support, inventory tracking, and resolving IT problems in a timely manner.

Full-time dates: May through September, 2024
Schedule: Monday through Friday, with some weekend work depending on operational needs
Hours: Up to 35 per week
Hourly rate: Starting at $17.00/hour

Read the full job description

The Residence Life Project Assistant will work closely with the Coordinator, Training & Development, and other members of the Residence Life Management Team (RLMT) to assist with Residence Life Staff Training, Community Advisor on-boarding, as well as large-scale projects within the office. This position requires an individual who is self-motivated, takes initiative, and is capable of functioning both independently and in a team setting.

The Residence Life Project Assistant is professional, communicates effectively with others, and has a positive attitude. They are organized, reliable, and thorough, and demonstrate creativity and sound problem-solving skills.

Full-time dates: May through September, 2024
Schedule: Monday through Friday, with some weekend work depending on operational needs
Hours: Up to 35 per week
Hourly rate: Starting at $17.00/hour

This position includes primarily indoor working conditions but will include outdoor working environments.

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The Guest Experience Assistant provides a visible and accessible front line presence in order to anticipate, understand and act upon all client needs.

All Guest Experience Assistants (GEAs) responsibilities:

  • Support all student and client inquiries and community, perform all other duties and tasks as assigned
  • Perform all other duties and tasks as assigned

Full-time dates: May through September, 2024
Schedule: Monday through Friday, with some weekend work depending on operational needs
Hours: Up to 35 per week
Hourly rate: Starting at $16.55/hour

Read the full job description

Performs a variety of routine tasks including; processing applications, assisting customers with general inquiries and providing administrative support for departmental events and activities. Work is performed in accordance with established guidelines.

Full-time dates: May through September, 2024
Schedule: Monday- Friday with some weekend work needed depending on operation needs
Hours: Up to 35 per week
Hourly rate: Starting at $16.55/hour

Read the full job description

Residence Facilities is responsible for ensuring a healthy, safe, secure, comfortable, and aesthetically pleasing residential experience.

During the summer months, Facilities focuses on providing our summer guests with a positive residential and hotel experience. We take the opportunity to enhance the residences with capital renewal initiatives and a comprehensive repair and preventive maintenance program.

Full-time dates: May through September, 2024
Schedule: Monday- Friday with some weekend work needed depending on operation needs
Hours: Up to 40 per week, 8:00 a.m. to 4:30 p.m.
Hourly rate: Starting at $17.00/hour

Read the full job description

Housing & Conference Services is seeking an enthusiastic, eager to learn, and motivated McMaster students for the position of Communications Assistant.

This position will work in a supportive team environment to welcome all inquiries through our digital front-facing communications (Live chat, email, social media) channels in a 24/7 environment. As well, we will have a dedicated person dedicated to the “Content Creator” portfolio who will focus on building media content that will be shared widely across a variety of mediums. This person should be proficient with social media and video editing software.

Full-time dates: May through September, 2024
Schedule: Monday- Friday with some weekend work needed depending on operation needs
Hourly rate: Starting at $17.00/hour

This role is not flexible with Welcome Week Rep positions.

No vacation requests: May at Mac weekend (TBD), Move-in weekend.

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Reporting to the Coordinator, Client Services & CES Program Manager, the Community Support Assistant will support students living in residence throughout the summer and will liaise with the Residence Life Management Team, Campus Security and Conferences and Event Services for additional resources and support.

This is a live-in position to support the Student Summer Accommodation program.

Full-time dates: May through September, 2024
Schedule: Monday- Friday with some weekend work needed depending on operation needs
Hourly rate: Starting at $16.50/hour

Read the full job description

Residence Facilities is responsible for ensuring a healthy, safe, secure, comfortable, and aesthetically pleasing residential experience. During the summer months, Facilities focuses on providing our summer guests with a positive residential experience, takes the opportunity to enhance the residences with capital renewal initiatives and a comprehensive repair and preventive maintenance programme, and gives all buildings a deep spring cleaning. Student maintenance helpers will assist full-time trades staff in completing repair/ preventive maintenance work required throughout all residence buildings.

Full-time dates: May through September, 2024
Schedule: Monday- Friday with some weekend work needed depending on operation needs
Hours: Up to 40 per week, 7:00 a.m. to 3:30 p.m.
Hourly rate: Starting at $17.00/hour

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The Office Support Assistant will assist the Financial team in Housing and Conference services perform a variety of financial transactions and clerical duties.

Additional info:

Full-time dates: May through September, 2024
Schedule: Monday-Friday, 8:30 a.m. to 4:30 p.m. Additional hours outside of normal hours may be needed. For example: Move in weekend support. Note that due to operational needs vacation requests will not be permitted during the timeframe of July 7- August 10
Hourly rate: Starting at $16.55/hour

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The Project Assistant in the Projects and Performance unit will work closely with the Projects and performance team to assist with the planning and executing of Housing and Conference projects and initiatives. This position requires an individual who is self- motivated, adaptable, takes initiative and is capable of functioning both independently and in a team setting.  

Full-time dates: May through September, 2024
Schedule: Monday-Friday, 8:30 a.m. to 4:30 p.m. Additional hours outside of normal hours may be needed. Operational demand may require working some weekends. For example: Residence Move-In weekend in late August.
Hourly rate: Starting at $16.55 

Read the full job description

Other Opportunities

Check back for future opportunities with Housing & Conference Services