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Housing & Conference Services

Living At McMaster

Frequently Asked Questions


McMaster residence is reserved for first-year students coming directly from high school.

The application for residence is for the core academic year, from early September 2023 to end of April 2024. Students approved to live in residence must be prepared to live in residence for the full eight months.

Please see our International Student page for more details about the eligibility criteria and guaranteed residence offers.


If you do not submit your residence application by 4:00p.m. EDT on June 3, 2024, you will need to apply for the wait-list, however you will not have a guaranteed offer.

You can still apply for residence and will be added to the residence wait-list. As spaces in residence become available throughout the year, applicants to the residence wait-list, available on the Housing Portal, will be contacted to their McMaster email.

If you know someone coming to McMaster and want to be roommates, you may request one roommate on the online residence application. Please note only Guaranteed students can match with Guaranteed students.

Please visit the roommate request page for details.


Students will be required to pay a deposit once they receive an offer to reserve their space in residence. All deposits must be made on the Housing Portal. Deposits paid to your Mosaic student account will not be accepted.

If you do not pay your residence deposit by the time listed in your offer email, or 4:00 p.m. ET on June 3, 2024, you will forfeit your guaranteed space  in residence.

You can re-apply to the wait list. You will be added to the bottom of the existing residence wait-list on the Housing Portal. As space in residence becomes available throughout the year, applicants to the residence wait-list will be contacted by email.

Residence fees are split by Fall term and Winter term and charged to your Mosaic student account. It is the student’s responsibility to ensure they are checking their account regularly and meeting the financial dates and deadlines to avoid penalties. For more information, please visit Student Services fee dates page.

Living in Residence

To support your transition, you will have a Community Advisor and Residence Life Area Coordinator who are there to answer your questions, and will help you build a memorable residence community through planned activities and events.

The Student Wellness Centre provides counselling to students.

The Residence Case Manager is also available to listen to concerns or questions students have. They will directly connect students with the resources and services at McMaster that give them the tools they need to succeed.

Other FAQs

Students exploring off-campus options can visit the McMaster Off-Campus Housing website for rental properties in the Hamilton and surrounding community.

For students looking for off-campus housemates in advance, learn more about the McMatch, McMaster’s Student Housemate Connector.

Students can change their meal plan request through the Housing Portal until Sunday, August 13th. Changes can be made from the “Meal Plan Selection, Terms, & Conditions” step of the application (after Photo Upload).

After this deadline, any meal plan change requests should be submitted in writing to Mac Express Centre at

If you have additional questions or inquiries please chat with an agent on our Live Chat found in the bottom right corner of any page on the Housing site. You may also contact Residence Admissions via email at