Housing and Conference Services team has undertaken a collaborative and inclusive process to develop our new Strategic Plan. The following key components inform all the work that we do as a department and guide the trajectory of new initiatives.
Our Renewed Mission, Vision and Values
To be recognized as a world class destination and leading centre for living and learning experiences.
We provide distinctive and progressive student and client experiences which enable our community’s health and well-being, and the pursuit of academic and personal goals in a safe, comfortable, inclusive environment which advances learning and service excellence.
Trust Respect Accountability Integrity Teamwork Excellence Service Learning Innovation
OUR NEW STRATEGIC THEMES AND GOALS
Generate new revenue growth by maximizing asset utilization, developing strategic partner and business relationships which contribute to the continued fiscal health of our University.
Ensure revenue sustainability in a changing marketplace
Maximize use of assets to optimize stakeholder value and return on investment
Build a distinct, branded community experience which enables differentiation
Deliver distinctive experiences and excellent service while retaining and growing inclusive partnerships which inspire stakeholder satisfaction and engagement through living-learning experience focussed on self-directed, interdisciplinary, experiential, community engaged student learning and success.
Accelerate our community’s potential through our services
Identify and develop internal and external strategic partnerships
Advance student and guest retention, recruitment and affinity
Balance bold innovation, risk management, and evidence-based strategic decision making to ensure focus on evolving community needs and provision of leading-edge programs and services.
Deliver flexible and efficient service focussed processes
Drive bold innovation to minimize exposure and build our competitive advantage
Leverage relevant technology and resources
Attract, develop, and retain a high-performance team committed to the creation of a positive and inclusive culture in which individuals have the opportunity to achieve personal and team success across complex operating needs.
Create an engaging, diverse and integrated culture to achieve individual and team success
Attract, develop and retain the best people who enable our continued growth