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Housing & Conference Services

Living At McMaster

Student & Staff Job Opportunities

Housing and Conference Services supports McMaster’s goal to “inspire personal growth” and aligns with the overriding vision ‘educating for capability’ articulated in McMaster’s strategic document ‘Forward With Integrity’ through creating a distinctive living and learning experience for residence students.

Housing and Conference Services creates an environment which contributes to students’ pursuit of learning and provides critical opportunities for emotional growth, well-being and the development of constructive personal skills and social attitudes.

The list below indicates the roles we hire throughout the year. If applications are open for a role, it will be indicated by “NOW HIRING”.

Student Job Opportunities - Academic Year Positions

Each student leader has a clear and distinct role in contributing to the residence community and must abide by the honour code.

Experience Welcome Week as an upper year student by signing up to be an ROR with your friends! If you’ve ever seen people in jumpsuits cheering on and welcoming first-year students as they arrive, that’s an ROR! Apply today to have this fun experience assisting with Welcome Week events for the residence and campus-wide communities.

READ THE FULL DESCRIPTION HERE

Watch the video to get to know the welcome week positions

Assist with move-in, Welcome Week Orientation Training, and Welcome Week!

Qualifications: Must be a full-time student.

Part-time hours: February – mid-August; September – October

Full-time hours: mid-August to end of Welcome Week (dates TBD)

READ THE FULL JOB DESCRIPTION HERE

Watch the video to get to know the welcome week positions

As an ambassador of the Residence Life Office, the CA will develop a community support system in an assigned area that promotes personal dignity, mutual respect and consideration for others. They will assist in dealing with transitional needs, social integration and belonging of residence students by delivering interactive activities and ensuring the physical, mental, and social safety of all participants.

READ THE FULL JOB DESCRIPTION HERE

 

Under close supervision, the Senior Community Advisor will plan, organize, and implement team building and programming opportunities while assisting with various projects in accordance with established guidelines. The Senior Community Advisor position is a live-on position in residence.

READ THE FULL JOB DESCRIPTION HERE

As an ambassador of the Student Success Centre, the Archway Mentor will provide support and guidance to first-year students, easing their transition to University. Archway Mentors will deliver interactive activities to participants such as but not limited to, leading team building, group development activities, and interactive games.

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Under close supervision the Lead Archway Mentor will plan, organize, and implement team building and programming opportunities while assisting with various projects in accordance with established guidelines. 

The Lead Archway Mentor position will account for 35 hrs/week during the summer, and will reduce to 10 hrs/week following Welcome Week.

READ THE FULL JOB DESCRIPTION HERE

Leading a team of 7 Residence Orientation Assistants (ROAs), as well as 130+ Welcome Week reps, the Residence Orientation Planner will provide direction, and put your decision making and organizational skills to the test. Applicants must be planning to attend McMaster as a full-time undergraduate student in September 2023. 

Hours: Part-time throughout the winter 2023 semester – Full-time during the summer months.  

Closes January 10th, 2023 at 11:59 PM

Questions?  Email us at applyww@mcmaster.ca.


 

READ THE FULL JOB DESCRIPTION HERE

Watch the video to get to know the welcome week positions

The Guest Registration Assistant (GRA) assists with upholding and enforcing McMaster Residence’s Guest Policy while acting as an ambassador of the Residence Life unit and the Housing & Conference Services Department. The GRA will work with the Community Advisors, Residence Life Area Coordinators, other Residence Life Management Team Coordinators, members of the Conference & Event Services team, and the Manager, Residence Life in fulfilling their job requirements.

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Residence Academic Support Assistants

The Residence Life Office is hiring Residence Academic Support Assistants to work up to 10 hours per week consulting with first-year students to provide individualized academic support.  The Assistants are part of the Residence Life Team and are expected to address a diverse range of academic issues commonly faced by first-year students, particularly as related to mathematics, science, engineering, and witting.

Lead Residence Academic Support Assistant

The Residence Life Office is hiring Residence Academic Support Assistant Lead’s to work up to 10-15 hours per week to assist fellow students with academic skills and/or in reviewing course concepts. Responsible for completing the setup and maintenance of room and equipment required for academic practice. Manages the scheduling of Residence Academic Support Assistants and holds responsibility of filling open shifts. Additionally, will work with communications team to develop promotional pieces and communicates with the team regarding trainings and other administrative activities.

Applicants must be an upper-year students having successfully competed the required courses or equivalents listed in the application.

Hours: October 2022 to April 2023. Assistants will be expected to work up to 10 hours weekly in the evenings (6 p.m. to 10 p.m.; Sundays to Saturday) as well as commit up to 2 hours bi-weekly for training and development.

Apply before: Wednesday, September 21, 2022 at 11:59 p.m.

With approximately 10,000 visitors joining us on campus each year, Residence Ambassadors play a critical role in the recruitment of students to McMaster. Ambassadors serve as hosts for campus tours as they travel through residence by showing their rooms and speaking candidly about the benefits and advantages of living on campus. Ambassadors also are provided the opportunity to be the ‘face of residence’ on key recruitment days such as Fall Preview and May at Mac.

Student Summer Job Opportunities

If you are interested in a fast-paced hospitality role and are passionate about representing McMaster, we want you to apply to be a Housing Assistant! This position is a visible and accessible front line presence. The successful candidate will need to anticipate, understand and act upon all guest, resident and stakeholder needs. HCS offers flexible, on-call schedules.

This role acts as a support to residents, hotel & conference guests as well as our many partners on campus. An understanding of privacy and security are a necessity of the position.

 

 

Residence Facilities is responsible for ensuring a healthy, safe, secure, comfortable, and aesthetically pleasing residential experience.

During the summer months, Facilities focuses on providing our summer guests with a positive residential and hotel experience. We take the opportunity to enhance the residences with capital renewal initiatives and a comprehensive repair and preventive maintenance program.

Part-Time Hours: April 15 – 30, 2023 (minimum of 8 hours – maximum of 40 hours total during these days)

Full-Time Hours: May 1 – September 2, 2023 (up to 44 hours a week). Operational demand may require working some weekends.
Hourly rate: starting at $16.50 an hour

READ THE FULL JOB DESCRIPTION

The Guest Experience Assistant provides a visible and accessible front line presence in order to anticipate, understand and act upon all client needs.

All Guest Experience Assistants (GEAs) responsibilities:

  • Assist with all client and guest bookings and check-in by supporting the Service Centre team.
  • Conduct site tours to clients interested in hosting their event at McMaster
  • Support clients with learning how to use all audio-visual (A/V) equipment and troubleshoot as required
  • Perform all other duties and tasks as assigned

Part-Time Hours: As early as April 7 – 30, 2023 (minimum of 8 hours – maximum of 40 hours total during these days)
Full-Time Hours: May 1 – September 2, 2023 (up to 35 hours a week). Shift hours will very depending on operational demand and will involve weekend work.
Hourly rate: starting at $16.50 an hour

READ THE FULL JOB DESCRIPTION HERE

Housing & Conference Services is seeking an enthusiastic, eager to learn, and motivated McMaster students for the position of Communications Assistant.

This position will work in a supportive team environment to welcome all inquiries through our digital front-facing communications (Live chat, email, social media) channels in a 24/7 environment. As well, we will have a dedicated person dedicated to the “Content Creator” portfolio who will focus on building media content that will be shared widely across a variety of mediums. This person should be proficient with social media and video editing software.

Full-Time Hours: May 1 – September 2, 2023 (up to 35 hours a week). Operational demand may require working some weekends.
Hourly rate: starting at $16.50

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The Residence Life Project Assistant will work closely with the Coordinator, Training & Development, and other members of the Residence Life Management Team (RLMT) to assist with Residence Life Staff Training, Community Advisor on-boarding, as well as large-scale projects within the office. This position requires an individual who is self-motivated, takes initiative, and is capable of functioning both independently and in a team setting.

The Residence Life Project Assistant is professional, communicates effectively with others, and has a positive attitude. They are organized, reliable, and thorough, and demonstrate creativity and sound problem-solving skills.

Full-Time Hours: May 1 – September 2, 2023 (up to 35 hours a week). Operational demand may require working some weekends

Part-Time Hours: September 3 – 9, 2023 (up to 15 hours).
Hourly rate: starting at $16.50 an hour

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The Residence Transition Planner will work closely with the Coordinator, Residence Life Operations, and other members of the Residence Life Management Team (RLMT) to assist with the planning of Residence Move-In weekend, student staff hiring, programming resource inventory, as well as large-scale projects within the office. This position requires an individual who is self-motivated, takes initiative, and is capable of functioning both independently and in a team setting.

This position requires an individual who is self-motivated, takes initiative, and is capable of functioning both independently and in a team setting. The RTP is professional, communicates effectively with others, and has a positive attitude. They are organized, reliable, and demonstrate a passion for supporting the first-year experience.

Full-Time Hours: May 1 – September 2, 2023 (up to 35 hours a week). Operational demand may require working some weekends

Part-Time Hours: September 3 – 9, 2023 (up to 15 hours).
Hourly rate: starting at $16.50 an hour

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Residence Admissions is the main point of contact for perspective students applying to live in residence at McMaster, and a busy hub of activity all year round as we work with students, their families and other stakeholders to support a healthy residence community. In addition, this office is responsible for preparing numerous residence policies, and articulating these policies to the residence community and perspective students and their families.

Working with the Administrative Assistant and reporting to the Manager, Residence Admissions & Administration, the successful candidate will assist in supporting students and their families throughout the application process including answering emails, phones and having conversations over Teams.

The Admissions Assistant will work directly with the Administrative Assistant on daily tasks as well as the Administrative Assistant team on special projects.

Part-Time Hours: April 24 – 30, 2023 (up to 20 hours a week)

Full-Time Hours: May 1 – September 2, 2023 (up to 35 hours a week). Operational demand may require weekend work.
Hourly rate: $16.50

REad the full job description

The Residence Education Project Assistant will work closely with the Residence Education Unit, and other members of the Residence Life Management Team (RLMT) to assist with the planning and research related to Living Learning Communities, the first-year education curriculum, and other large-scale projects within the office. This position requires an individual who is self-motivated, takes initiative, and is capable of functioning both independently and in a team setting.

Full-Time Hours: May 1 – September 2, 2023 (up to 35 hours a week). Operational demand may require working some weekends
Part-Time Hours: September 3 – 9, 2023 (up to 15 hours).
Hourly rate: starting at $16.50 an hour

REad the full job description

Reporting to the Coordinator, Client Services & CES Program Manager, the Community Support Assistant will support students living in residence throughout the summer and will liaise with the Residence Life Management Team, Campus Security and Conferences and Event Services for additional resources and support.
This is a live-in position to support the Student Summer Accommodation program.
Part-Time Hours: As early as April 15 – 30, 2023 (minimum of 8 hours – maximum of 40 hours total during these days)
Full-Time Hours: May 1 – September 2, 2023 (up to 35 hours a week). Shift hours will very depending on operational demand and will involve weekend work.
Hourly rate: starting at $15.50 an hour

READ THE FULL JOB DESCRIPTION

Residence Facilities is responsible for ensuring a healthy, safe, secure, comfortable, and aesthetically pleasing residential experience. During the summer months, Facilities focuses on providing our summer guests with a positive residential experience, takes the opportunity to enhance the residences with capital renewal initiatives and a comprehensive repair and preventive maintenance programme, and gives all buildings a deep spring cleaning. Student maintenance helpers will assist full-time trades staff in completing repair/ preventive maintenance work required throughout all residence buildings.

Full-Time Hours: May 1 – September 2, 2023 (up to 44 hours a week, 7AM – 3:30PM Monday – Friday). Operational demand may require working some weekends.Hourly Rate: $16.50 – $18.00

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Working with the Manager, Information Systems, the successful applicant will provide technical assistance to resolve staff computing problems within the Housing and Conference Services Department. The primary responsibilities are to assist with creating service documentation, providing excellent customer desktop support, inventory tracking, and resolving IT problems in a timely manner.

Full-Time Hours: May 1 – September 2, 2023 (up to 35 hours a week). Operational demand may require working some weekends
Hourly rate: starting at $16.50 an hour

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Housing and Conference Services is responsible for providing a safe, secure and pleasant residence experience for 4100 students. HCS hosts events that support and assist students with their transition into and out of residence. The Residence Event Support Staff will support the implementation of multiple residence initiatives including, but limited to, Residence Move-In and Move-Out.

Perform a variety of routine tasks for events including the set-up and take down of materials, answering basic inquiries and assisting with the overall operation of events. Work is routine and performed under established guidelines.

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Housing and Conference Services is responsible for providing a safe, secure and pleasant residence move-out experience for both students and parents. During the month of April, HCS prepares for 3,600 students to move out of residence within a 7 day period. The Residence Move-Out Traffic Assistant will support the implementation of the residence move-out process.

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Other Opportunities

Check back for future opportunities with Housing & Conference Services